This privacy policy applies to the website and the services provided by A5Appliance Repair, a company located in Austin, Texas. This privacy policy explains how we collect, use, disclose, and protect your personal information when you visit our website, contact us, or use our services. By using our website or services, you agree to the terms of this privacy policy.

What information do we collect?

We may collect the following types of personal information from you:

• Contact information, such as your name, email address, phone number, and address, when you fill out a form, request a quote, schedule a service, or contact us through our website or other channels.
• Payment information, such as your credit card number, billing address, and transaction details, when you make a payment for our services.
• Device and usage information, such as your IP address, browser type, operating system, device model, referring website, pages visited, time spent, and other statistics, when you access or use our website. We may use cookies, web beacons, and other similar technologies to collect this information.
• Feedback and reviews, such as your ratings, comments, suggestions, and testimonials, when you provide us with your feedback or review our services.

How do we use your information?

We may use your personal information for the following purposes:

• To provide you with our services, such as repairing, installing, or maintaining your appliances, and to communicate with you about your service requests, appointments, invoices, and payments.
• To improve our website and services, such as analyzing the usage, performance, and functionality of our website and services, and to develop new features, products, or services.
• To market our services, such as sending you newsletters, promotions, offers, or other information that may be of interest to you, and to measure the effectiveness of our marketing campaigns.
• To comply with our legal obligations, such as responding to lawful requests from authorities, courts, or regulators, and to enforce our terms and conditions, policies, and agreements.
• To protect our rights and interests, such as preventing, detecting, and investigating fraud, security breaches, or other illegal or unauthorized activities, and to defend ourselves against claims or disputes.

How do we share your information?

We may share your personal information with the following parties:

• Service providers, such as contractors, technicians, payment processors, web hosting providers, analytics providers, or other third parties that help us provide our website and services.
• Business partners, such as affiliates, advertisers, sponsors, or other companies that we collaborate with to offer you our services or products, or to promote their services or products to you.
• Law enforcement, regulators, or other authorities, when we are required or permitted by law to disclose your personal information, or when we believe that such disclosure is necessary or appropriate to protect our rights, interests, or safety, or the rights, interests, or safety of others.

We do not sell, rent, or trade your personal information with any third parties for their own marketing purposes, unless we have your consent.

How do we protect your information?

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We use secure servers, encryption, firewalls, and other technical and organizational safeguards to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal information.

How long do we keep your information?

We retain your personal information for as long as necessary to fulfil the purposes for which we collected it, or as required or permitted by law. When we no longer need your personal information, we will delete it or anonymize it in accordance with our data retention policies and procedures.

What are your choices and rights?

You have the following choices and rights regarding your personal information:

• You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link or instructions in the emails we send you, or by contacting us at the address below.
• You can access, update, correct, or delete your personal information by contacting us at the address below. We may ask you to verify your identity before fulfilling your request.
• You can request a copy of your personal information that we hold by contacting us at the address below. We may charge a reasonable fee for providing you with a copy, depending on the complexity and scope of your request.
• You can object to or restrict our processing of your personal information, or withdraw your consent to our processing of your personal information, by contacting us at the address below. We will comply with your request, unless we have a legitimate interest or a legal obligation to continue processing your personal information.
• You can lodge a complaint with a data protection authority in your country or region, if you are not satisfied with how we handle your personal information.

How do we update this privacy policy?

We may update this privacy policy from time to time to reflect changes in our practices, laws, or regulations. We will notify you of any material changes by posting the updated privacy policy on our website, or by sending you an email or other notification. The date at the top of this privacy policy indicates when it was last updated. We encourage you to review this privacy policy periodically to stay informed about how we collect, use, and share your personal information.

How do you contact us?

If you have any questions, comments, or requests regarding this privacy policy or our privacy practices, please contact us at:

A5Appliance Repair Email: info@a5appliancerepair.com Phone: (512) 729-0909