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Privacy Policy

Thank you for visiting https://a5appliancerepair.com/ (the “Website”). Your privacy is important to us. This Privacy Policy (the “Policy”) describes the types of information A5Appliance Repair (“we,” “us,” or “our”) may collect from you or that you may provide when you visit the Website and the services we offer (collectively with the Website, the “Services”).

Changes to Our Privacy Policy

We may update this Policy from time to time. If we make material changes, we will post the updated Policy on this page and update the “Effective Date” at the top. Your continued use of the Services after we make changes is deemed to be acceptance of those changes.

Information We Collect

We receive several types of information about you, including:

  • Information You Give Us: Full name, address, phone number, and appliance issue details provided via our quote requests, booking forms, or contact forms.

  • Information Collected Automatically: IP address, browser type, operating system, and access times. We may use cookies, web beacons, and tracking technologies to analyze traffic and personalize your experience.

How We Use Your Information

We use the information we collect to:

  • Provide estimates, diagnostics, and respond to inquiries.

  • Contact you via telephone or text message regarding your service requests.

  • Schedule and coordinate appliance repairs and technician visits.

  • Send you marketing and promotional communications (with your consent).

  • Improve our website and service offerings.

Consent to Communications (SMS)

By submitting a quote request or any other contact form on our website, you provide your express written consent to be contacted by A5Appliance Repair.

  • SMS Opt-In: You provide consent to receive text messages (SMS) from us at the phone number you provide. These messages may include responses to your inquiry, appointment scheduling, technician arrival updates, and occasional marketing or promotional offers regarding our services.

  • Opt-Out: You may opt-out of receiving text messages at any time. To stop receiving text messages, reply “STOP” to any text message you receive from us. You may also contact us directly via the information listed in the “Contact Us” section to request removal from our contact lists.

How We Share Your Information

We are committed to maintaining the privacy of your mobile information.

  • Mobile Information Sharing: We do not sell, trade, or share your mobile phone number with third parties for their own marketing purposes.

  • Service Providers: We only share your phone number with essential service providers who assist us in operating our business (e.g., our CRM system or SMS platform providers). These partners are strictly bound by contractual obligations to keep your information confidential and are prohibited from using your data for any purpose other than providing the services we have requested.

  • Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights, or protect the personal safety of users.

Your Choices

  • Cookies: You may set your browser to reject cookies, though some parts of the Services may not function properly if you do so.

  • Promotional Communications: You may opt-out of marketing as described in the “Consent to Communications” section above.

Data Security

We use administrative, technical, and physical security measures to protect your personal information. While we take reasonable steps to secure the information you provide, please be aware that no security method is 100% secure.

Third-Party Websites

Our website may contain links to third-party websites. This Policy does not cover the privacy practices of those third parties. We encourage you to read the privacy statements of any linked websites you enter.

Children’s Privacy

Our services are not directed to or intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us:

A5Appliance Repair

  • Phone: 808-468-4484

A5Appliance Repair for Sub-zero, Viking, KitchenAid, GE Monogram, Whirlpool, Maytag, and Samsung appliance repair service.

Our specialists have the certification and skills to restore your appliance to its optimal condition.

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